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1. INTRODUCTION
FXDPRO (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect,
use, disclose, and safeguard information when you access or use the FXDPRO website, dashboard, and API (collectively,
the “Service”).
2. INFORMATION WE COLLECT
We may collect information that you provide directly and information that is collected automatically when you use the Service.
- Account Information: name (if provided), email address, and basic registration details.
- API & Usage Information: API key identifiers (stored securely), request counts, timestamps, and usage metrics.
- Technical Data: IP address, device type, browser type, and basic log data for security and troubleshooting.
- Support Requests: content of inquiries you submit via forms or email communications.
- Payment Metadata: subscription status and payment provider references (we do not store full card details).
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- To create and manage user accounts and provide access to the Service.
- To issue, manage, and secure API keys and enforce usage limits.
- To operate, maintain, and improve performance, reliability, and user experience.
- To detect, prevent, and investigate abuse, fraud, or security incidents.
- To respond to support requests and provide customer assistance.
- To comply with legal obligations and enforce our Terms of Service.
4. API DATA & MARKET INTELLIGENCE
FXDPRO DOES NOT SELL YOUR PERSONAL DATA.
API usage logs may be recorded to measure quota consumption, improve stability, and prevent abuse.
Aggregated and anonymized statistics may be used to improve the Service.
5. SHARING & DISCLOSURE
We do not share your personal information with third parties except in the following situations:
- Service Providers: trusted vendors for hosting, email delivery, analytics, and billing infrastructure.
- Payment Processing: subscription payments are handled by approved payment processors (e.g., Stripe/PayPal).
- Legal Requirements: when required to comply with applicable laws, regulations, or lawful requests.
- Security & Enforcement: to protect users, prevent fraud, or enforce our Terms.
Note: Payment processors handle sensitive payment credentials. We do not store your full payment card details.
6. COOKIES & SIMILAR TECHNOLOGIES
We may use cookies or similar technologies to maintain sessions, enhance user experience, and improve security.
You can control cookies through your browser settings, but disabling cookies may affect certain Service features.
7. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this policy,
including legal, accounting, or reporting requirements. Usage logs may be retained for security, abuse prevention,
and billing verification.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. YOUR RIGHTS
Depending on your location and applicable laws, you may have the right to request access, correction, or deletion
of your personal information. To make a request, contact us using the information below.
10. INTERNATIONAL USERS
The Service may be accessed globally. Your information may be processed in jurisdictions where our infrastructure
or service providers operate. We take steps to ensure appropriate safeguards are in place where required.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will post the latest version on this page with an updated
effective date. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.
12. CONTACT
If you have questions about this Privacy Policy, please contact us via the website contact form.
- Service: FXDPRO
- Website: https://fxdpro.com
- Contact: Contact form on the website